On Call Staffing Solutions
Job Candidate Privacy Notice
Effective · On Call Staffing Agency, LLC dba On Call Staffing Solutions
1.Who We Are and Why This Notice Exists
On Call Staffing Agency, LLC, doing business as On Call Staffing Solutions ("On Call," "we," "us"), places healthcare and IT professionals with clients in the United States, Europe, and Africa. Our headquarters is at 5557 Baltimore Ave, Hyattsville, MD 20781.
This Notice explains what personal information we collect when you apply, register, or are recruited for a role, why we collect it, who we share it with, how long we keep it, and the rights you have. It applies to applicants, travel and per diem clinicians, IT consultants, and anyone in our talent pool.
This Notice is written to meet the California Consumer Privacy Act as amended by the CPRA (CCPA), other U.S. state privacy laws, the EU and UK General Data Protection Regulation (GDPR), and the Nigeria Data Protection Act 2023 (NDPA). Where a local law gives you more protection, we follow that law.
Our promises in plain words:
- We never sell your personal information for money.
- We only share your profile with a client facility after you agree to be submitted for that job.
- We collect only what we need to place you safely and legally.
- You can ask to see, fix, or delete your information at any time.
2.What We Collect, How We Use It, Who Receives It
We collect information directly from you, from job boards (such as Indeed), from references you name, and from licensing boards and screening vendors.
| Category | Examples | Why we use it | Who may receive it |
|---|---|---|---|
| Contact details | Name, address, phone, email | Open your file, contact you about jobs, send updates | Our staff, our applicant tracking and messaging vendors |
| Professional profile | Resume, work history, specialty, shifts and locations wanted, pay expectations | Match you to jobs and submit you to clients | Client facilities you approve, our recruiting systems |
| Licenses and certifications | RN/LPN/RT licenses, BLS/ACLS/PALS, NPI, compact status, IT certifications | Verify you are qualified and in good standing | Client facilities, licensing boards, credential verification vendors |
| Health and compliance records | Immunizations, TB test, titers, physical, fit test, drug screen results | Meet client, Joint Commission, and state rules for patient safety | Client facilities that require them, occupational health vendors |
| Background and screening | Criminal history, OIG/SAM exclusion checks, motor vehicle record, education verification | Confirm eligibility for patient-facing or system-access roles | Screening vendor, client facilities (only as the law allows) |
| References | Opinions from past managers | Assess fit for the role | Our recruiting staff; client if requested |
| Work authorization and ID | Passport, visa, I-9 documents, Social Security number | Confirm right to work, run payroll and taxes after hire | E-Verify, payroll provider, government agencies |
| Travel and housing | Itineraries, housing address, emergency contact | Book or reimburse travel, reach you in an emergency | Travel and housing providers |
| Voluntary EEO data | Race, ethnicity, gender, veteran, disability status | Equal opportunity reporting only; never used to make decisions | Government agencies, in aggregate |
| Website and device data | IP address, cookies, pages viewed | Run and secure our website, measure job ads | Website host and analytics providers |
We may also use any category to meet legal obligations, respond to lawful requests, defend legal claims, prevent fraud, and get advice from lawyers, auditors, and insurers.
3.Sensitive Information, Background Checks, and AI Tools
Sensitive information. We use Social Security numbers, government IDs, health records, and EEO data only for the purposes listed above. We do not use them to infer traits about you, and we do not sell or share them for advertising.
Background checks. We run checks only after a conditional offer or when a client requires it. We give you a written disclosure and get your signed authorization first, as the Fair Credit Reporting Act requires. If a report may lead to an adverse decision, we send you a copy and a summary of your rights, and give you time to respond. We follow fair-chance hiring laws in the cities and states where we hire.
AI and automated tools. We may use software, including AI tools, to sort resumes, match skills to jobs, check credential expiry dates, and draft messages. A trained recruiter reviews every decision to submit, hire, or reject. No hiring decision is made by a machine alone. You may ask for a human review of any step, and we audit these tools for bias where the law requires (for example, New York City Local Law 144).
4.Security, Retention, and International Transfers
Security. We protect your data with encryption, role-based access, multi-factor login, and vendor contracts that require confidentiality. Only staff who need your file can open it. If a breach affects you, we will notify you and regulators within the time the law requires.
How long we keep it.
| Record | How long we keep it |
|---|---|
| Applicant file, not hired | 3 years from last contact, then deleted (sooner if you ask, unless law requires us to keep it) |
| Talent pool profile | Until you ask us to remove it, or 3 years of no activity |
| Background check reports | 5 years, stored apart from your main file |
| Credential and health compliance records (hired) | Length of assignment plus 7 years |
| I-9 forms | 3 years after hire or 1 year after employment ends, whichever is later |
| Payroll and tax records | 7 years |
International transfers. Your data may be stored in the United States and accessed by our teams and clients in Europe and Africa. When we move data out of the EU, UK, or Nigeria, we use approved safeguards such as Standard Contractual Clauses, the UK Addendum, or NDPA-compliant transfer terms.
5.Your Rights and How to Use Them
| Right | California and other U.S. states | EU / UK (GDPR) | Nigeria (NDPA) |
|---|---|---|---|
| Know and access your data | Yes | Yes | Yes |
| Correct errors | Yes | Yes | Yes |
| Delete your data | Yes | Yes | Yes |
| Opt out of sale or sharing for ads | Yes (we honor Global Privacy Control) | Not applicable | Not applicable |
| Limit use of sensitive data | Yes | Yes | Yes |
| Get a portable copy | Yes | Yes | Yes |
| Object to or restrict processing | Some states | Yes | Yes |
| Withdraw consent | Yes | Yes | Yes |
| Complain to a regulator | California Privacy Protection Agency or state attorney general | Your local data protection authority or the UK ICO | Nigeria Data Protection Commission |
Legal basis (EU, UK, Nigeria). We process your data to take steps toward a job contract with you, to meet legal duties, for our legitimate interest in recruiting, and with your consent for health and EEO data where required.
How to make a request.
- Email info@oncallstaffingsolutions.comwith the subject "Privacy Request," or call our office.
- We verify your identity by matching details already in your file.
- We respond within 45 days in the U.S. (extendable by 45 days with notice), or within one month under GDPR and NDPA.
You may use an authorized agent with your signed permission. We will never treat you differently, deny you a job, or change your pay for using these rights.
6.Contact and Updates
Questions, requests, or need this Notice in another language or format? Contact our Privacy Lead:
On Call Staffing Solutions5557 Baltimore Ave, Hyattsville, MD 20781
Email: info@oncallstaffingsolutions.com
We review this Notice at least once a year and post the new date at the top when it changes.
On Call Staffing Agency, LLC dba On Call Staffing Solutions · Healthcare & IT Staffing · USA · Europe · Africa